At Syrene Skincare, our goal is to deliver your products swiftly, allowing you to experience and reap the benefits as soon as possible.

NEW ZEALAND

Order above $99 (NZD): Free standard shipping

Orders below $99 (NZD): Flat rate shipping of $5 (NZD)

Delivery times: Orders are dispatched from our New Zealand warehouse and we aim to deliver your order within 1-3 business days

AUSTRALIA

Order above $99 (NZD): Free standard shipping

Orders below $99 (NZD): Flat rate shipping of $5 (NZD)

Delivery times: Orders are dispatched from our New Zealand warehouse and we aim to deliver your order within 3-5 business days

REST OF THE WORLD:

Order above $99 (NZD): Free standard shipping

Orders below $99 (NZD): Flat rate shipping of $15 (NZD)

Delivery times: Orders are dispatched from our New Zealand warehouse and we aim to deliver your order within 5-10 business days.

Regarding international orders, import or customs duties (inclusive of GST and VAT) might be applicable upon the order’s arrival at the destination. The responsibility of settling these duties lies with the individual placing the order. If the recipient chooses not to pay the required import or customs duties, we regret to inform you that we cannot issue a refund for the order.

Customs duties and regulations vary from country to country, and it is advisable to review the thresholds and policies specific to your country. These factors may also have an effect on the delivery timeframe.

Please be aware that ongoing reductions in airfreight frequency and congestion in offshore processing may cause delays to numerous overseas destinations. As a result, international orders may experience an additional delay of 5-10 days.